We just wanted to say what a good engineer Ian Walklate is. He arrived spot on time and carried out the service, cleaned up after himself as he left each room and was a pleasure to have working in the property. We just want you to know that he is a great asset to your business. If possible, we would like to request that he returns to us next time our system is due for a service, as he now knows the property and the system we have. Please would you also let him know how happy we were with his work.
I just wanted to drop you all a line to say what a great job Shaun is doing and especially this week for us on the MOJ contract. It’s been one of the hardest weeks I’ve had since being Ops manager, what with all the issues we have had and Shaun has taken this all in his stride constantly updating myself, Russell and the supervisors. Shaun has managed to move engineers round so all our call outs have been met as best as possible, talked through issues with engineers or arranged his engineers to go over issue’s and always been on the end of the phone weather in hours or out hours to assist our query’s. Our jobs can be very stressful at times and the amount of pressure we have put on him this week I wouldn’t of been surprised if he had cracked at one point which he didn’t.
Thank you for the works carried out and I am told the units are back in operation - that’s more than has been achieved previously. DBS have provided us with the support/write up report and, most importantly, a working heat source... good job. Thanks
I just wanted to say thank you again for yet another year's great service from DBS. We have had some issues over the past year with the changing of plant breakdowns and noise complaints all of which you guys pulled out all the stops to assist us and find ways to overcome these problems. Big thanks to Charlotte and Louise too for always being the ultra-efficient people who get me engineers when we have needed them in a hurry! I very much look forward to working with you guys this coming year.
I’m very impressed with DBS – this was only authorised today and they are attending next week! Thank you for your speedy attendance.
Afternoon Kevin Would just like to say thank you for the work carried out on Saturday I know you put yourself out to help very much appreciated, please pass on my thanks to the guys I now have a happier kitchen manager. Thanks again.
Hi Louise, THANK YOU to you and Ben, very much appreciated. The client and the tenant are very pleased! Thanks
Hi Ben, Can’t tell you how grateful I am for everything you and your guys have done for me this week.
As you know I have always been so grateful for the excellent Air Con installation works DBS carried out in Welwyn all those years ago and for the way the system has been looked after ever since.
Just thought I would drop you a line to say thank you for your great support and that of DBS over the past 4 years since I brought DBS in to Stansted Airport to cover all of our chiller, boiler and HVAC maintenance. The partnership, I believe, has helped me maintain the airport's assets to as high a standard as possible during that time. I am now obviously moving on to my new role within our Capital Delivery team at the airport and would certainly recommend DBS for any future works.
Everything went well. Very courteous, knowledgeable and punctual engineer.
Excellent. Thank for such a quick turn-around and all the effort that you have all put in to help us.
We are winning new contracts all the time and providing first class service to our clients. Give us a call and see what we can do for you!